Orders are shipped within 24-48 hrs from our warehouse (excluding pre-orders). Any order placed over the weekend will be shipped out the next business day.
We ship to most countries worldwide. Simply enter your address and our site will calculate the shipping cost, import duties may be applicable depending on your local laws and regulations.
If you need your international order expedited please select DHL as your shipping method.
All orders include FREE USPS standard shipping. Transit times vary between 5-7 days (depending on your location).
Expedited UPS and USPS Priority shipping are available for an additional charge.
Please check your order confirmation email that will contain a tracking number. If for some reason your order is delayed or appears to be taking longer than expected please contact us.
Returns, exchanges, and warranty
Fresh Shears offers a 14-day satisfaction guarantee. If you are wanting to return or exchange please let us know within 14 days. Once we receive your return a refund will be issued. Returns or exchanges must be in like new, undamaged condition.
*Incorrect/invalid addresses will be charged in the event of reshipment.
*No returns on international orders.
If you are within your 14-day window we will email a return label with instructions.
For exchanges we will send return postage and once the exchange is in transit we will send out the desired product to expedite the exchange.
Yes! Your Fresh Shears come with a warranty for any manufacturer defects that may hinder performance. Please keep in mind our warranty does not cover damage from misuse, improper care, or improper sharpening. Our StayFresh Program makes it easy to replace your shears should any of the aforementioned situations arise. Please read our terms and conditions for more information.